The Diesel Doctor Australia is unable to provide an estimated time of delivery. If you will be unavailable to sign for the delivery at your home address, we recommend nominating a work or other suitable address where a member will be present during deliver hours (Approx. 8:30am-5:00pm). In the instance someone is unavailable to sign for your delivery, our carriers will leave a card and you will be required to contact our carrier directly to make alternative delivery arrangements. 

Tracking information will be updated once the parcel is sent. If you have any enquiries regarding tracking information, please contact us via phone (03) 9041 2770 or email at

Please inspect your parcel and its contents carefully on delivery. If you find any item missing or damaged, please contact us and we will provide immediate assistance. 

The Current delivery window for normal sized parcels is 3 to 7 Business Days. However, postage delays may occur during the busy seasons. Postage charges may apply on various items that are oversized or for delivery outside the following metropolitan areas in all states of Australia. 

If express delivery is required, please contact us.